Product Care


Tableware is no different to most other possessions in life – look after it right and it’ll last and last and last (except maybe that washing machine you bought at the ‘scratch ‘n’ dent’ clearance last year…).  Anyway, you get the picture.  Be kind and remember:

  • Don’t use it in an oven
  • Don’t use overly abrasive cleaners – save the scourer for your pots
  • Don’t “temperature shock” your tableware, i.e. switch rapidly between cold and hot temperatures, like running out from a sauna and jumping in an ice bath; it can cause things to crack (things that should never have a crack in them)
  • Don’t drop stuff, it can break – plates and floors aren’t best mates

Having said that, the overwhelming majority of our products are absolutely DISHWASHER and MICROWAVE safe... except a rare few 'Crackle' - crazed - glazes (eg. 'Sky Blue' & 'Cobalt Blue'):

Crackle Glazes

Crackle glazes – the spectacular glazes that look like cracked glass on the surface - require slightly more care than our regular products. Check out these tips:

  • Don’t use in a microwave. Heat generated in a microwave can open the cracks of the glaze – making your product vulnerable to food/oil stains and nasty bacteria
  • Don’t use in a dishwasher unless you’re a careful stacker and use a gentle cycle… Crackle glazes are a bit more fragile than other glazes and prefer hand washing with a mild detergent at a warm temperature – don’t we all?
  • Don’t soak – too much water for too long (i.e. 3 days in the sink while everyone ignores the growing pile of unwashed dishes) can cause mould to appear due to excessive water absorption

Scuff marks or surface scratches

Marks and scratches will appear on the surface of even the most robust tableware over time (particularly if you’re a lover of scraping every last morsel of food from your plate) – but it doesn’t have to mean the end-of-life for your favourite plate or bowl.  Try these tips to help restore your tableware to its former glory:

  • Lighter scuff marks can be removed with gentle cleaning options from your pantry - such as Baking Soda or Cream of Tartar.  For darker, heavy scuffs and marks, you’ll need something more heavy duty like a cream cleanser with abrasive particles (eg. ‘Jif’) or a powder abrasive that contains oxalic acid (eg. ‘Bon Ami’ or ‘Ajax’ without bleach)
  • Choose your cleaner, then sprinkle or squirt it generously over the surface of the dish you are wanting to freshen up
  • Make a paste (for the powder cleaners) by adding a few drops of water and then rub gently with a damp dish cloth - spread it all over the surface of your dish
  • Let it sit for a minute or two to work its magic...
  • Then scrub with your dish cloth until the marks are removed (you may need a bit of elbow grease for the darker scuffs)
  • Wash the paste off with your normal detergent, rinse and dry
  • おつかれさまでした! Good job - well done!