Customer support

Company details

Retail Showroom
1-7 Wynyard street
South Melbourne
(03) 9690 0001

Warehouse
30 Watt Road
Mornington
(03) 59763464

Customer Service
Webstore support and enquiries
Please contact
[email protected]

Wholesale Enquiries
For appointments, please email directly.
[email protected]
Kate (03) 5976 3464

Contact us

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Frequently asked questions

1. FAQ
1.1 Is your tableware actually made in Japan?

We find all our tableware in Japan & have been importing from there for over 30 years. Most of our ceramics come from the Mino region, known for its long and rich history in ceramics! Mino ware, or Minoyaki, dates back over 1,300 years, making it the oldest pottery tradition in Japan.

1.2 Where is the best place to view your products?

To view our entire product range in person, visit our South Melbourne showroom located in Victoria, Australia.

1.3 Is your tableware microwave safe?

Rest assured, nearly all (99.9%) of our tableware is microwave-safe! Mino porcelain caters to the Japanese domestic market, renowned for its robust design and construction. However, we recommend avoiding microwaves for items with glass 'crackle' or metallic glazes.